Privacy Policy
Privacy Policy Last updated: March 2026
Xanita (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and applicable international privacy legislation.
1. Who We Are Xanita (Pty) Ltd 0A Range Road, Blackheath, Cape Town, South Africa, 7581 info@xanita.com | +27 21 852 0606
2. Information We Collect We collect the following information when you make a purchase or create an account:
- Full name and email address
- Billing and payment information (processed securely via our payment provider)
- Download activity associated with your account
- IP address and browser/device information
3. How We Use Your Information Your information is used to:
- Process and fulfil your order
- Send purchase confirmation and download links
- Manage your account and download history
- Comply with legal and tax obligations
- Communicate with you regarding your order or account
4. Storage & Security Your data is stored securely. We do not store full payment card details. Payment processing is handled by our third-party payment provider, who maintains their own security standards.
5. Sharing of Information We do not sell your personal information. We may share data with trusted service providers (such as payment processors and email delivery services) solely to fulfil your order. These parties are bound to confidentiality.
6. Your Rights (POPIA) Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at info@xanita.com.
7. Cookies We use cookies to improve your browsing experience. Please refer to our Cookie Policy for details.
8. Retention We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, and as required by South African law.
9. Changes to This Policy We may update this policy periodically. The updated version will be posted on this page with a revised date.